Warranty

Limited Warranty Information

Cibes Symmetry warrants the Vertical Wheelchair Lift to the original purchaser only, commencing from the date of shipment. The Vertical Wheelchair Lift shall be free of defects in material and workmanship. The card must be returned to Cibes Symmetry within 30 days from the date of original purchase in order for this Limited Warranty to go into effect. This Limited Warranty will not be applicable if the Vertical Wheelchair Lift has not been installed by a Cibes Symmetry factory authorized dealer. During the duration the Vertical Wheelchair Lift must have maintenance no more than every 6 (six) months. Maintenance must be completed by a Cibes Symmetry factory trained technician through an authorized dealer.

Liability

Cibes Symmetry and its dealer shall not be liable for any consequential, special, or incidental damages arising out of the purchase or use of the unit resulting from a breach of the Limited Warranty or any implied warranty. The limit of liability to Cibes Symmetry and its dealer hereunder shall be the unit’s purchase price. In states where limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages or legal remedies, the above mentioned limitations may not apply.

Making a claim

When making a claim, immediately send the dealer who sold you the unit a notice of your claim. All claims must be received within the time period. Any parts with defects in materials or workmanship will be replaced without charge. This is a materials only replacement. Labor and /or service charges incurred in the repair or replacement of a defective part are not included. All parts used to replace defective materials must be genuine Cibes Symmetry in order to be covered by the Limited Warranty.

Limited

The following are examples of items not covered by this Limited Warranty:

  1. Damage during shipment, which is the responsibility of the carrier.
  2. Damage due to misuse, neglect, improper assembly, installation, operation, care or maintenance.
  3. Damage due to fire, floods or other acts of God or ordinary wear and tear.
  4. Minor mechanical adjustments such as tightening of nuts, bolts and screws.
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